About Us
November 26, 2021 2024-06-25 6:41About Us
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About Us
Enclothe is a brand that believes in crafting unique narratives through its clothing. Born during the pandemic in 2021, we aim to represent a collaboration between the past and the present, a connection between you and the stories that you want to share. For our first drop, we used deadstock denim and our team of skilled artisans put their heart and soul into each creation, infusing the garments with a renewed sense of purpose. We aim to champion this process with the use of various other materials for our upcoming pieces.Â
We believe that fashion has the power to transcend trends and seasons and believe that our one-of-one pieces are the perfect way to do so. Our clothing tells stories that provoke thought, spark conversations, and foster a sense of connection. It’s more than just a garment; it’s a vessel of storytelling, a wearable tribute to the diverse human experiences that have shaped our world. By wearing our pieces, you become a custodian of these narratives, a living canvas that continues this journey and creates new memories. Join us on this journey as we rewrite the narrative of fashion. Let your style reflect your values, and embrace the power of storytelling through upcycled clothing. Together, we can champion sustainability, honor the past, and create a future where every thread weaves a tale worth telling. Enclothe exclusively retails through its website. We ship worldwide
FAQ
WHO DO I CONTACT IN REFERENCE TO MY ORDER?
We look forward to clearing all your order related queries that are about confirmation number,tracking details, address update or payment related issues etc email us at support@enclotheindia.com
RETURNS
- To initiate an exchange, please contact our customer service team at contact@enclotheindia.com within 5 days of receiving the item.Â
- Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange.
- We reserve the right to not accept a return if;Â
- (1) the product/s are returned after use
- (2) the products are damaged
- The exchange once confirmed has to be shipped by the customer with the tracking ID sent to us on email on the same email thread.Â
- Once we receive the returned item, we will process the exchange within 7-10 business days.Â
- If you have received a defective product, share images at email and we will get back to you within 24 hours
- Exchange can be done on the same product for the size only once.
REFUNDS
Cancellation and refund is not possible against any orders.Â
- In case of return on an order, the amount will be credited back to the customer in the form of store credit.
- Timeline to process the refund is 14 working days.