Refund and Returns Policy

REFUND & CANCELLATION

Our policy for returns, refund and cancellation will be as follows :

Returns & Refund-

* FOR ALL PRODUCTS

If you wish to return your product you’d have to ship it to us within 7 days of receiving your order and bear the shipping charges.

We process refunds in the form of store credit. Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.

For Cancellations please contact us via ‘contact us’ link.
Cancellation is only possible in the case that the products have not been shipped. Once shipped, cancellation requests are not valid.

* FOR MADE TO MEASURE ORDERS

As all made-to-measure orders are unique to cater to the specific requirements given to us by our clients, we cannot offer an exchange or a return on the order.

We can alter the garments if required depending on the form of the product.

If you wish to alter your product you’d have to ship it to us within 7 days of  receiving your order and bear the shipping charges.

* ON-SALE PURCHASE

Products purchased on sale cannot be cancelled once the order is placed and are not eligible for return/refund/exchange.

CUSTOMER CARE 

For order related queries

email us at : contactenclothe@gmail.com with your # order number as the subject.

 

 

For business related queries

email us at : contactenclothe@gmail.com

 

CONTACT US

 

If you have any questions about this Privacy Policy, You can contact us by visiting this page on our website: Contact – Enclothe (enclotheindia.com)